1. If you are unable to make your appointment, phone the clinic with as much notice as possible or cancel your appointment online. This way your space is opened up immediately and someone who is in need of a treatment may book in.
  2. To avoid a cancellation fee, please provide our therapists with at least 24 hours notice.  Please note, the clinic reserves the right to charge the full appointment fee if not given sufficient notice.  Thank you for understanding.