Treatment for ICBC Claims
At Vernon Active Health we are deeply invested in your healing and recovery following a motor vehicle accident. As ICBC-approved therapists, we are committed to providing personalized one-on-one treatment to help you achieve your goals and regain your quality of life. Whether your injury is simple or complex, we have extensive experience and tools to support you on your road to recovery.
What Does ICBC Cover?
Under Enhanced Care, all B.C. residents who are injured in a crash can immediately access health-care providers without needing a referral.
ICBC Benefits
ICBC will automatically cover the following treatments, 12 weeks (3 months) after the crash and issue of an ICBC claim number.
Physiotherapy 25 visits
Chiropractic 25 visits
Registered Massage Therapy 12 visits
Kinesiology 12 visits
Acupuncture 12 visits
How we can Support you along your Recovery Journey
Personalized Assessment
Your therapist will carefully assess your medical history and perform physical exams to understand your specific condition and needs.
Customized Treatment Plan
Based on the assessment, your therapist will create a tailored treatment plan just for you. This may involve hands-on adjustments or other techniques to address your pain and improve your body’s alignment.
Ongoing Support
Throughout your sessions, your therapist will communicate with you, answer questions, and provide guidance on exercises and lifestyle adjustments to support your healing process, ensuring you receive the best care possible.
Types of ICBC Services We Can Provide
Vestibular and Concussion Care
A specialized area of physiotherapy that assesses and treats dizziness, vertigo, and balance disorders, as well as concussion management.
Manual Manipulation
Hands-on techniques, such as joint mobilization and manipulation, used to improve range of motion, reduce pain, and restore function.
Active Exercise Rehabilitation Sessions
Supervised exercise sessions with a therapist, designed to improve strength, flexibility, and endurance.
Tailored Digital Exercise Programs
Convenient, personalized workouts via our digital platform, that are tailored to your individual needs and goals
Virtual Physiotherapy Appointments
Online or Telehealth appointment with a physiotherapist who will provide assessment and treatment, which involves advice and education, solely focused on movement-based medicine and pain management
Chiropractic Care
Treatment that promotes health through non-invasive spine adjustments, aligning the musculoskeletal system to reduce pain and enhance the nervous system function.
Acupuncture Treatments
A holistic approach to treating a variety of mental and physical conditions by triggering specific points on the skin by inserting thin needles.
Aquatic Therapy
Supervised pool sessions with your therapist that utilize water resistance and buoyancy for therapeutic exercises, encouraging rehabilitation and strength building.
Focused Shockwave Treatments
A technology that delivers high-energy acoustic waves to targeted areas, promoting regeneration and reducing pain by enhancing blood flow and cell repair.
injuries we can support recovery for:
- Sprain recovery
- Foot Pain
- Carpal Tunnel Syndrome
- Repetitive Strain Injuries
- Tendinitis
- Pre and post-surgical
rehabilitation - Headaches
- Musculoskeletal injuries
- Migraines
- Heel Pain
- Motor Vehicle Injuries
- Decreased range of motion
- Work-related injuries
- Muscular imbalances
- Knee Pain
- Hip Pain
- Lower back pain
- Neck pain
- Plantar Fasciitis
- Peripheral Neuropathy
- Sciatica
- Shoulder Pain
- TMJ (Jaw Pain)
- Tennis Elbow
- Osteoarthritis
- Rheumatoid arthritis
- Spinal stenosis
- Vertigo (BPPV)
- Vestibular Issues
- Whiplash
- Bursitis
Frequently Asked ICBC Claims Questions
Yes, if you have an accepted ICBC claim, we can direct bill on your behalf. Not all treatments are covered at 100% by ICBC and some modalities may require you to pay a portion out of pocket if not covered by ICBC.
After your 12 weeks of treatment lapses and additional treatment is required, your therapist may submit a treatment plan to ICBC, seeking approval for continued care on your behalf. Once approval is issued, your treatment can continue.
If you are attending treatment within 12 weeks of your accident date, you do not need a doctor’s referral. If continued care is required, you will require a doctor’s note to advocate for your extended treatment. If you are seeking treatment more than 12 weeks after your accident date, you will require a doctor’s note.