Treatment for ICBC Claims2023-11-07T13:36:34-08:00

Treatment for ICBC Claims

At Vernon Active Health we are deeply invested in your healing and recovery following a motor vehicle accident. As ICBC-approved therapists, we are committed to providing personalized one-on-one treatment to help you achieve your goals and regain your quality of life. Whether your injury is simple or complex, we have extensive experience and tools to support you on your road to recovery.

What Does ICBC Cover?

Under Enhanced Care, all B.C. residents who are injured in a crash can immediately access health-care providers without needing a referral.

ICBC Benefits

ICBC will automatically cover the following treatments, 12 weeks (3 months) after the crash and issue of an ICBC claim number.

Physiotherapy 25 visits

Chiropractic 25 visits

Registered Massage Therapy 12 visits

Kinesiology 12 visits

Acupuncture 12 visits

How we can Support you along your Recovery Journey

Personalized Assessment

Your therapist will carefully assess your medical history and perform physical exams to understand your specific condition and needs.

Customized Treatment Plan

Based on the assessment, your therapist will create a tailored treatment plan just for you. This may involve hands-on adjustments or other techniques to address your pain and improve your body’s alignment.

Ongoing Support

Throughout your sessions, your therapist will communicate with you, answer questions, and provide guidance on exercises and lifestyle adjustments to support your healing process, ensuring you receive the best care possible.

What our Clients Have Said

“Riley was great. Super friendly and knowledgeable!”
Darren Schmidt

“Very professional and educational. Amanda was truly concerned with my health and am confident in her abilities. She listened to my health issues, was empathetic and gave first class advice. I feel privileged to have her as my physiotherapist. Five stars for Amanda!”

“Very professional and personable felt comfortable with Riley excellent in explaining what we need to do to correct our problems. My wife and I are very pleased”
Clarence Klim
“First experience with RMT. It was great. Mykha explained what she would do and communicated well on what to expect and do. Thank you!”
Jay Graham
“I’m so happy I found Riley! His excitement to share his extensive knowledge of the human body and care/attention to his patients is comforting and reassuring. He is attentive to all of my questions and concerns. Thanks Riley!”
Rachel Rozen
“Miss. Wetjen is very professional and listens to my concerns before each treatment and develops an effective treatment plan and I always feel better afterward.”
Brock Honey

“Terrific physiotherapy for athletes”

Morgan S
“I have thoroughly enjoyed the service because it has been great and professional with every appointment, and I have also referred many people due to this amazing service. Thank you Mykha Wetjen”
Tracey Best

“Today I had an initial acupuncture appointment with Debra. She was great. Debra also did cupping on my back and this wasn’t cupping I’ve been accustomed to. Typically, I had it where the cup is placed on an area for a period of time then pulled off, however, Debra was moving the cup all over my back and then left a bunch on while she worked the other side. I haven’t felt this loose and good for a long time. I’ll be scheduling another acupuncture and cupping session in the future fur sure. If you have Instagram, check out their page and watch the video that says, “Spring Cleaning” on it. Their page is vernon_active_health . 🙂 Highly recommend and the staff are great!”

B. G.
“This place is great! The staff is extremely friendly, and they all make you feel so welcome, and more importantly, they take such great care of you.”

“Riley and his team have changed my life for the better and I can’t thank them enough. Truly the best place in the Okanagan to receive physical therapy.”

Mitch V

Types of ICBC Services We Can Provide

Vestibular and Concussion Care

A specialized area of physiotherapy that assesses and treats dizziness, vertigo, and balance disorders, as well as concussion management.

Manual Manipulation

Hands-on techniques, such as joint mobilization and manipulation, used to improve range of motion, reduce pain, and restore function.

Active Exercise Rehabilitation Sessions

Supervised exercise sessions with a therapist, designed to improve strength, flexibility, and endurance.

Tailored Digital Exercise Programs

Convenient, personalized workouts via our digital platform, that are tailored to your individual needs and goals

Virtual Physiotherapy Appointments

Online or Telehealth appointment with a physiotherapist who will provide assessment and treatment, which involves advice and education, solely focused on movement-based medicine and pain management

Chiropractic Care

Treatment that promotes health through non-invasive spine adjustments, aligning the musculoskeletal system to reduce pain and enhance the nervous system function.

Acupuncture Treatments

A holistic approach to treating a variety of mental and physical conditions by triggering specific points on the skin by inserting thin needles.

Aquatic Therapy

Supervised pool sessions with your therapist that utilize water resistance and buoyancy for therapeutic exercises, encouraging rehabilitation and strength building.

Focused Shockwave Treatments

A technology that delivers high-energy acoustic waves to targeted areas, promoting regeneration and reducing pain by enhancing blood flow and cell repair.

injuries we can support recovery for:

  • Sprain recovery
  • Foot Pain
  • Carpal Tunnel Syndrome
  • Repetitive Strain Injuries
  • Tendinitis
  • Pre and post-surgical
  • Headaches
  • Musculoskeletal injuries
  • Migraines
  • Heel Pain
  • Motor Vehicle Injuries
  • Decreased range of motion
  • Work-related injuries
  • Muscular imbalances
  • Knee Pain
  • Hip Pain
  • Lower back pain
  • Neck pain
  • Plantar Fasciitis
  • Peripheral Neuropathy
  • Sciatica
  • Shoulder Pain
  • TMJ (Jaw Pain)
  • Tennis Elbow
  • Osteoarthritis
  • Rheumatoid arthritis
  • Spinal stenosis
  • Vertigo (BPPV)
  • Vestibular Issues
  • Whiplash
  • Bursitis

Frequently Asked ICBC Claims Questions

Do you direct bill to ICBC on my behalf?2024-02-01T14:00:43-08:00

Yes, if you have an accepted ICBC claim, we can direct bill on your behalf. Not all treatments are covered at 100% by ICBC and some modalities may require you to pay a portion out of pocket if not covered by ICBC.

What happens if require more treatment after the 12 weeks is up?2024-02-01T14:00:43-08:00

After your 12 weeks of treatment lapses and additional treatment is required, your therapist may submit a treatment plan to ICBC, seeking approval for continued care on your behalf. Once approval is issued, your treatment can continue.

Is a doctor’s referral required to attend treatment after my car accident?2024-02-01T14:00:43-08:00

If you are attending treatment within 12 weeks of your accident date, you do not need a doctor’s referral. If continued care is required, you will require a doctor’s note to advocate for your extended treatment. If you are seeking treatment more than 12 weeks after your accident date, you will require a doctor’s note.

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